Returns

100% satisfied or refunded!

If you have purchased a product from Beatrice's Closet but are not satisfied, you can exercise the right of withdrawal within 14 working days from the date of receipt of the goods. You must provide a copy of your purchase receipt to obtain a refund of the entire purchase price and follow the procedure described below. Refunds will be made in the same manner in which the original payment was made.

Method of exercising the right of withdrawal:

If the Buyer decides to exercise the right of withdrawal, he must notify Beatrice's Closet via email to the email beatricecloset.shop@gmail.com. Beatrice's Closet will communicate to the customer the instructions on how to return the goods which must reach Beatrice's Closet within 14 days of receipt of the goods.

Beatrice's Closet will also proceed, within 14 days of returning the goods, to credit the amount after verifying the integrity of the goods and retaining only the amount of shipping costs. The refund will take place in the same way as the original payment was made.
The goods must be returned intact, complete with all its parts and in the original packaging.

The shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the Customer, Beatrice's Closet invites the latter to insure, at his own expense, the shipment for the value indicated in the shipping confirmation email. purchase order.

For any information, do not hesitate to contact us, we will be at your complete disposal for any type of clarification.